Privacy Policy

What Information We Collect

When you submit a care request, contact form, or use the client portal, we may collect:

• Your name, email address, and phone number
• Your pet's name, breed, type, and number of pets
• Pet health, behavior, and care information you provide
• Requested service dates and service type
• Messages and notes you send through the website or portal

How We Use Your Information

Your information is used only to provide and manage pet care services, including:

• Reviewing and responding to care requests
• Communicating with you about bookings, updates, and scheduling
• Maintaining care records for your pet
• Processing payments through the client portal

We Do Not Share Your Information

Your personal information is kept private and is not sold, rented, or shared with third parties for marketing or other purposes. Information is only shared if required by law or in an emergency situation involving your pet's care.

How Your Information Is Stored

Care request and contact form submissions are processed through Google Forms and stored in Google Sheets, which are accessible only to SIXXPAWS. Client portal data is stored securely through our portal platform. We do not store payment card information directly.

Your Rights

You may request that we update or remove your personal information at any time by contacting us at sixxpaws@gmail.com. We will respond within a reasonable timeframe.

Updates to This Policy

This privacy policy may be updated as SIXXPAWS Pet Care grows. The most current version will always be available on this page.